Planning on purchasing for Christmas? To ensure your presents arrive on time, please check the cutoff dates below & choose your delivery option accordingly. For international locations that have passed the cut off dates for delivery before Christmas, we recommend selecting the DHL Express shipping option.
|AUSTRALIA||10th Dec||Noon 18th Dec||-|
|NEW ZEALAND||26th Nov||1st Dec||17th Dec|
|USA & CANADA||16th Nov||-||16th Dec|
|UK||16th Nov||-||14th Dec|
|EUROPE||16th Nov||-||14th Dec|
|ASIA||23rd Nov||-||16th Dec|
|ELSEWHERE||16th Nov||-||12th Dec|
These cutoff dates are advised from our shipping providers but unforeseen delays can happen (hello 2020!). Please keep this in mind and try to place your orders as early as possible to avoid late delivery blues :(
Sending a gift directly to your loved one? If you are ordering to send a gift directly to the recipient, please make note of this in the note section at check out. You can request a personalised message to be included and for the physical receipt to be left out of the parcel.
All orders ship Monday through Friday from the Dandenong Ranges, Victoria. processing takes 1-2 days for standard shipments and 1 day for expedited shipments.
Need to cancel or make an adjustment? let us know right away, and we'll do our best! email email@example.com. We're unable to make any changes to an order once you've received your email confirming your shipment because we're working quickly to get it to your doorstep!
Extended Christmas exchange period - All orders placed between the 2nd Dec 2020 and the 25th December 2020 can be returned for exchange up until the 31st January 2021, as long as the item is in “as new” condition with all it's original packaging. Please contact us at firstname.lastname@example.org