WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept the major credit cards Visa, MasterCard, American Express, PayPal and Apple Pay.
WHERE ARE NICE DIGS BEDS MADE?
All of our beds are made proudly here in Australia.
WHAT SIZE SHOULD I BUY?
To find the correct size for your dog, visit our general Sizing Guide. There's also specific sizing information on each product under 'more info'.
SENDING A GIFT? GREAT IDEA!
Please email us once you have placed your order indicate if it is intended for a gift. If you choose to send directly to the very lucky recipient of your gift, we can include a gift receipt.
SENDING A GIFT BUT NOT SURE WHAT TO BUY?
We also offer gift cards that are valid for 3 years. You can purchase here.
MY PUP NEVER SLEEPS IN HER BED & MUCH PREFERS THE COUCH. IS SHE GOING TO USE HER NEW BED?
DOGS LOVE OUR BEDS!! Of course we cannot guarantee your pooch will be cured of their couch surfing ways, but we have had quite a few testimonials of pets choosing their new stylish bed over the couch.
WHAT IF MY DOG HAS AN 'ACCIDENT' ON THE BED?
Our digitally printed bed range is designed to be water repellant, stain repellant, anti bacterial, anti fungal & anti microbial. This means that they will resist some accidents. But if is allowed to sit and soak through to the interior, you can easily wash both the cover and the inner cushion with the above washing directions. Same goes with our denim, velvet and cord dog beds.
CAN I BUY A DOG BED INSERT SEPARATELY?
Yes, that's possible. Please contact the Nice Digs sales team directly at firstname.lastname@example.org
CAN I SEND YOU A PHOTO OF MY PET WITH THEIR NEW DIGS?
Yes please!!! we love to see photos of the Nice Digs pack doing what they do!
Instagram: Please tag us @nicedigs and hashtag #nicedigspack #nicedigs
Email us: email@example.com
Facebook: We can be found at www.facebook.com/nicedigs
SHIPPING AND RETURNS
HOW LONG WILL DELIVERY TAKE?
We value your order and aim to dispatch orders within 48 hours unless advised otherwise (with the exception of bespoke goods). Australian orders are typically delivered within 2-7 business days. International orders are typically delivered within 5-12 business days depending upon the destination and customs processing. You can read more about delivery here.
HOW MUCH DOES SHIPPING COST?Want an idea of shipping costs? Use our handy shipping estimate calculator in your cart. You can read more about delivery here.
CAN I RETURN MY NICE DIGS GOODS?
Please contact us at firstname.lastname@example.org so we can help you through the process.CAN I EXCHANGE MY NICE DIGS GOODS?
I PURCHASED A PRODUCT ON SALE, CAN I RETURN IT?
Items purchased during a sale or promotional can be returned for an online credit (valid for 3 years) to the value of the items returned at the time purchased, excluding any shipping costs.
STILL NEED HELP?
Please contact us and we will get back to you in 2 shakes of a tail.