SHOP 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept the major credit cards Visa, MasterCard, American Express, PayPal and Apple Pay.

WHERE ARE NICE DIGS BEDS MADE?
All of our beds are made proudly here in Australia.

WHAT SIZE SHOULD I BUY?
To find the correct size for your dog, visit our general Sizing Guide. There's also specific sizing information on each product under 'more info'.

SENDING A GIFT? GREAT IDEA!
Please email us once you have placed your order indicate if it is intended for a gift. If you choose to send directly to the very lucky recipient of your gift, we can include a gift receipt.

SENDING A GIFT BUT NOT SURE WHAT TO BUY? 
We also offer gift cards that are valid for 3 years. You can purchase here.

MY PUP NEVER SLEEPS IN HER BED & MUCH PREFERS THE COUCH. IS SHE GOING TO USE HER NEW BED?
DOGS LOVE OUR BEDS!! Of course we cannot guarantee your pooch will be cured of their couch surfing ways, but we have had quite a few testimonials of pets choosing their new stylish bed over the couch.

WHAT IF MY DOG HAS AN 'ACCIDENT' ON THE BED?
Our digitally printed bed range is designed to be water repellant, stain repellant, anti bacterial, anti fungal & anti microbial. This means that they will resist some accidents. But if is allowed to sit and soak through to the interior, you can easily wash both the cover and the inner cushion with the above washing directions. Same goes with our denim and vintage wool dog beds.

CAN I BUY A DOG BED COVER SEPARATELY?
Yes you can! You can buy them here & here.

CAN I BUY A DOG BED INSERT SEPARATELY?
Yes, that's possible. Please contact the Nice Digs sales team directly at customercare@nicedigs.com.au

CAN I SEND YOU A PHOTO OF MY PET WITH THEIR NEW DIGS?
Yes please!!! we love to see photos of the Nice Digs pack doing what they do!
Instagram: Please tag us @nicedigs and hashtag #nicedigspack #nicedigs
Email us: nicedigspack@nicedigs.com.au
Facebook: We can be found at www.facebook.com/nicedigs

SHIPPING AND RETURNS

HOW LONG WILL DELIVERY TAKE?

We value your order and aim to dispatch orders within 48 hours unless advised otherwise (with the exception of bespoke goods). Australian orders are typically delivered within 2-7 business days. International orders are typically delivered within 5-12 business days depending upon the destination and customs processing. You can read more about delivery here.

HOW MUCH DOES SHIPPING COST?

Want an idea of shipping costs? Use our handy shipping estimate calculator in your cart. You can read more about delivery here.

 

CAN I EXCHANGE MY NICE DIGS GOODS?
We’ve worked really hard to provide high quality goods that we believe are worthwhile. However, should you wish to exchange your goods you may do so within 14 days of ordering. As long as the item is in “as new” condition, Nice Digs will accept it and replace your purchase with a product of your choice, refunding any difference in price to a Nice Digs credit note that is valid for 6 months.

I PURCHASED A PRODUCT ON SALE, CAN I EXCHANGE IT? 
Unfortunately sale items cannot be exchanged and all sales are final. Please be mindful of this when selecting your product.

WHAT IF THE ITEM I ORDERED ISN'T THE RIGHT SIZE FOR MY DOG?

We’ve worked really hard to provide clear descriptions of our products and simple sizing guidelines for our products (see product sizing guide). However, should you wish to exchange your goods you may do so within 14 days of receipt. As long as the item is in “as new” condition, Nice Digs will accept it and replace your purchase with a product of your choice. Please contact us at customercare@nicedigs.com.au so we can help you through the process. Exchange is not guaranteed and is subject to our review of the condition of the returned product. 

Unfortunately sale items cannot be exchanged and all sales are final. Please be mindful of this when selecting your product.

STILL NEED HELP?
Please contact us and we will get back to you in 2 shakes of a tail.